Privacy Policy

Effective Date: 23 July 2026

AcademicCrew.com (the “Platform”). Throughout this Privacy Policy, “we,” “our,” and “us” refer to the operators of the Platform.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our educational guidance, tutoring, mentoring, and learning support services.

This Privacy Policy is intended to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and other applicable U.S. privacy laws.

By accessing or using the Platform, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and protect our educational guidance and tutoring services.

Information You Provide Directly

You may voluntarily provide information including:

Your name, email address, phone number, and other contact information.
Payment-related information processed securely by trusted third-party payment providers, such as Stripe or PayPal.
Files, study materials, application materials, and other information you choose to submit in connection with your request for educational support.
Communications with tutors, mentors, educational specialists, or customer support.

Information Collected Automatically

When you visit the Platform, we may automatically collect information such as:

IP address.
Browser type and version.
Device information and operating system.
Date, time, and duration of visits.
Pages viewed and navigation activity.
Referring URLs and traffic sources.
General location information derived from your IP address.
Technical logs used for security, troubleshooting, analytics, and performance monitoring.

2. How We Use Your Information

We use your information to:

Provide educational guidance, tutoring, mentoring, and related support services.
Process payments through secure third-party payment providers.
Communicate with you regarding your requests or customer support inquiries.
Improve the functionality, usability, and performance of the Platform.
Detect, investigate, and prevent fraud, unauthorized access, or other unlawful activity.
Comply with legal obligations.
Send educational updates or promotional communications where permitted by applicable law or with your consent, when required.

We do not sell your personal information for monetary compensation.

3. Legal Basis for Processing

Where applicable, we process personal information to:

Provide requested services and respond to your inquiries.
Fulfill contractual or business obligations.
Comply with applicable legal and regulatory requirements.
Protect our legitimate business interests, including maintaining the security and functionality of the Platform.
Send marketing communications where permitted by applicable law.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services.
Comply with legal and regulatory obligations.
Resolve disputes.
Enforce our agreements.
Protect our legal rights.

You may request deletion of your personal information where permitted by applicable law by contacting us via email.

5. Information Sharing

We share personal information only when reasonably necessary to operate the Platform or when required by law.

We may share information with:

Payment processors.
Cloud hosting and secure storage providers.
Website hosting providers.
Analytics and cybersecurity service providers.
Communication service providers.
Independent tutors, mentors, and educational professionals providing the requested learning support.
Government authorities or law enforcement where required by applicable law or legal process.

We do not sell personal information for monetary compensation.

6. Protection of Minors

The Platform is intended for users who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete such information in accordance with COPPA. Parents or legal guardians who believe that a child has provided personal information may contact us via email.

7. International Users

The Platform operates from the United States. If you access the Platform from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

By using the Platform, you consent to these transfers to the extent permitted by applicable law.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Request a copy of your personal information in a portable format, where applicable.
Opt out of targeted advertising or certain types of data sharing where provided by law.
Exercise any additional rights available under applicable state privacy laws.

Residents of states with comprehensive privacy laws, including California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and other applicable jurisdictions, may have additional rights.

To exercise your privacy rights, please contact [email protected]. We will respond within the time required by applicable law.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve the functionality, security, and performance of the Platform.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize your browser, remember your preferences, improve security, and better understand how visitors use the Platform.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the Platform. They enable core website functionality, support secure payment transactions processed through third-party payment providers, maintain website security, and ensure reliable navigation.

Preference Cookies

Preference cookies remember your selected settings, such as language preferences, display settings, and other options that improve your browsing experience.

Analytics Cookies

We use Google Analytics and similar technologies to understand how visitors interact with the Platform. Analytics cookies help us analyze website traffic, pages visited, navigation patterns, session duration, and overall website performance so that we can improve our services.

Advertising Cookies

Where permitted by applicable law, we may use advertising or remarketing technologies to provide relevant educational information or promotional content. These technologies do not intentionally collect sensitive personal information through cookies.

Why We Use Cookies

Cookies help us:

Operate the Platform efficiently.
Improve website functionality and performance.
Remember user preferences.
Analyze website traffic and usage.
Protect against fraud and unauthorized activity.
Deliver relevant information or promotional communications where permitted by applicable law.

Managing Cookies

Most web browsers allow you to manage cookies through their settings. You may choose to block, restrict, or delete cookies, or receive notifications before cookies are stored on your device.

You may also use industry opt-out tools, including:

Network Advertising Initiative (NAI)
Digital Advertising Alliance (DAA)
Google Analytics Opt-out Browser Add-on

Please note that disabling essential cookies may affect the functionality of certain features of the Platform.

Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that help us operate and improve the Platform. These providers may include Google Analytics, payment processors, cloud hosting providers, and security or website performance providers. These third parties process information in accordance with their own privacy policies and applicable legal requirements.

Cookie Duration

Some cookies are deleted automatically when you close your browser (session cookies), while others remain on your device until they expire or are manually deleted (persistent cookies). The retention period depends on the purpose and type of the cookie.

Information Collected Through Cookies

Cookies and similar technologies may collect information such as:

Browser type and version.
Device type and operating system.
IP address or a truncated version of the IP address, depending on the technology used.
Pages visited and navigation patterns.
Session activity and general website usage information.

This information is used for operational, analytical, security, and website improvement purposes.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

Encryption of information during transmission where appropriate.
Access controls limiting information to authorized personnel.
Security monitoring and system maintenance.
Regular assessments of our security practices.

Although we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, business practices, or our services.

Updated versions will be posted on the Platform with a revised Effective Date. Where required by applicable law, we may provide additional notice regarding material changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]